Shipping


Dear Costomer,

Our shipping is done by DHL Internations Services. We ship to many countries in Europe and working on opening to other countries as well. Please take a look on shipping costs to individual countries. 

We ship from:

Missisboss

Ul.Łopuszańska 22

02-220 Warszawa

 

Shipping Zones:

Domestic Shipping (Poland)

  • Up to 70 euro = 3 euro/DHL Standard

 

Malta, Cyprus

  • Up to 180 euro = 15 euro/DHL Standard

 

Europe I Zone

Austia, Belgium, Czech Republic, Germany, Luxembourg, Netherlands, Slovakia 

  • Up to 100 euro = 12 euro/DHL Standard

 

Europe II Zone 

Bulgaria, Croatia, Denmark,Estonia, Finland, France, Greece, Hungary, Irleand, Italy, Latvia, Lithuania, Monaco, Portugal, Romania, Slovenia, Spain,Sweden, United Kingdon, 

  • Up to 180 euro = 18 euro/DHL Standard

 

 RETURNS

At MISSISBOSS we would like our customers to feel confident in ordering with us online. With this in mind, our returns policy is as follows:

  • Should you feel the item ordered is not right for you, we are happy to exchange, provide a credit note, or a full refund.
  • For a full refund, you need to contact us and return the item to us within 14 days of receiving it. This applies to every item, also on items on SALE!
  • For an exchange or credit note, you need to contact us and return the item to us within 14 days of receiving it.
  • Any returned item must be in perfect condition, with no damage to the item or the packaging.
  • Any refund amount will be less the shipping charge.
  • We recommend you use registered post or a trackable courier when returning an item, as we cannot accept responsibility for items lost in transit to us.
  • Exchange items will be processed as a new sale and a return. Place and pay for a new order online or via email, and return the original item, to be exchanged, for a refund.
  • Shipping charges will be waived only if the returned item is faulty.
  • Any credit notes issued will be valid for 3 months.
  • Refunds or credit notes are only processed once the original item has been returned to us.